It is currently Sat Jun 08, 2024 12:06 am

View unanswered posts | View active topics


Board index » General » Garage

All times are UTC - 8 hours [ DST ]



Post new topic Reply to topic  Page 1 of 1
  [ 8 posts ] 
  Print view Previous topic | Next topic 
Author Message
bajamtnbkr
PostPosted: Thu Dec 03, 2009 5:47 pm 
Offline
Bajacabra
Bajacabra
User avatar

Joined: Mon Jun 02, 2008 1:13 pm
Posts: 4415
Location: Chula Vista
Given: 7412 thanks
Received: 7175 thanks
Bike(s): Turner 5 Spot
Favorite Trails: SART, Thounder Mtn,Sweetwater
I asked you guys about getting a chain guide for my 1x9 set up, after a few suggestions I mailed Nick from N-Gear last week, told them what I tough I need, he replied fast and told me to check the size I request, I did and emailed him again with the info he asked but didn't hear from him again, yesterday I got the guide on the mail and I haven't even paid for it yet! This guy made sure I got the right size first, other companies just send you what you order to make the sale.
I just installed it and will try it over the weekend :thumbsup:

Check it out here:
http://www.gvtc.com/~ngear/whatis.html
Top
 Profile  
 
jonathan_sykes81
PostPosted: Thu Dec 03, 2009 5:54 pm 
Offline
Moderately Obsessed
Moderately Obsessed
User avatar

Joined: Wed Sep 03, 2008 8:18 pm
Posts: 1221
Location: Chula Vista, CA
Given: 249 thanks
Received: 694 thanks
Bike(s): S-Works 29er Niner Air9 Masi
Favorite Trails: All of them
Glad it worked out. Haven't had to deal with them on a direct level yet but it's nice to know they know what customer service is. Plus, they make a great product.

_________________
Long Live Long Rides
Help support the NSW Flyin' Frogs, Phoenix Patriot Foundation and save 10% off your order simply by entering PPF as the discount code at http://www.infinitnutrition.us/. Another 10% will be donated back to PPF.
Top
 Profile  
 
The following user would like to thank jonathan_sykes81 for his or her post:
bajamtnbkr
bajamtnbkr
PostPosted: Thu Dec 03, 2009 5:57 pm 
Offline
Bajacabra
Bajacabra
User avatar

Joined: Mon Jun 02, 2008 1:13 pm
Posts: 4415
Location: Chula Vista
Given: 7412 thanks
Received: 7175 thanks
Bike(s): Turner 5 Spot
Favorite Trails: SART, Thounder Mtn,Sweetwater
jonathan_sykes81 wrote:
Glad it worked out. Haven't had to deal with them on a direct level yet but it's nice to know they know what customer service is. Plus, they make a great product.

I guess he also want to make sure it would work before he bills you , I don't see why wouldn't so I just emailed him asking for paying info, I'm keeping it just to support "old fashion" customer service :wink:
Thanks Darryl for suggesting it.
Top
 Profile  
 
PedalinLito
PostPosted: Fri Dec 04, 2009 8:42 am 
Offline
Moderately Obsessed
Moderately Obsessed
User avatar

Joined: Sat Feb 07, 2009 10:13 pm
Posts: 930
Location: Eastlake - Chula Juana
Given: 278 thanks
Received: 279 thanks
Bike(s): GIANT VT2, DB SS
Favorite Trails: Dirt covered easy ones
Glad you got that taken care of!

_________________
When I see an adult on a bicycle, I do not despair for the future of the human race. - H.G. Wells
Top
 Profile  
 
Trailrocket
PostPosted: Fri Dec 04, 2009 12:24 pm 
Offline
Lurker
Lurker

Joined: Mon Nov 23, 2009 9:37 pm
Posts: 14
Given: 86 thanks
Received: 10 thanks
Bike(s): Intense 951, Nomad
Favorite Trails: TEEDouble U & ATT
Poor customer service is the norm these days for LBS and such. Its almost surprising when you see or experience good customer service these days and you find yourself asking wtf??

_________________
Moderately Obsessed
Joined: Tue Sep 09, 2008 11:11 am
Posts: 1153
Given: 25 thanks <---------------------- I only like to give thanks to 3 people
Received: 313 thanks
Bike(s): '08 Reign X1
Favorite Trails: It's a secret...
Top
 Profile  
 
NorthoftheBorder
PostPosted: Fri Dec 04, 2009 4:36 pm 
Offline
Active Participant
Active Participant

Joined: Tue Apr 14, 2009 2:41 pm
Posts: 416
Given: 119 thanks
Received: 282 thanks
Bike(s): Marin
Favorite Trails: all
Trailrocket wrote:
Poor customer service is the norm these days for LBS and such. Its almost surprising when you see or experience good customer service these days and you find yourself asking wtf??


mmmmm?

_________________
www.nbbikes.com
Top
 Profile  
 
Mudd
PostPosted: Sat Dec 05, 2009 9:45 pm 
Offline
Obsessed
Obsessed
User avatar

Joined: Wed Dec 03, 2008 2:43 pm
Posts: 2457
Location: Fallbrook, U.S.A.
Given: 1419 thanks
Received: 1475 thanks
Bike(s): Intense 951, SC Roadster
Favorite Trails: The ones with dirt on them!
Do they make one for us "braze-on" folks?

_________________
"My favorite part of riding a bike is when I get off the bike." - Jim Gaffigan
Top
 Profile  
 
Mudd
PostPosted: Mon Dec 07, 2009 11:20 am 
Offline
Obsessed
Obsessed
User avatar

Joined: Wed Dec 03, 2008 2:43 pm
Posts: 2457
Location: Fallbrook, U.S.A.
Given: 1419 thanks
Received: 1475 thanks
Bike(s): Intense 951, SC Roadster
Favorite Trails: The ones with dirt on them!
Found one: http://www.acecosportgroup.com/content/products/
Kinda spendy tho.... :?

May be going with my own "DIY" version; bottom pix here: http://seantkennedy.blogspot.com/2009/0 ... tcher.html

_________________
"My favorite part of riding a bike is when I get off the bike." - Jim Gaffigan
Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  Page 1 of 1
  [ 8 posts ] 

Board index » General » Garage

All times are UTC - 8 hours [ DST ]

Who is online

Users browsing this forum: No registered users and 5 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group